Wastewater Department

*A message for our sewer customers:

JCWSA maintains the sewer mains – and homeowner sewer service lines, but only from the road to the customer’s property line (road right-of-way). It is the responsibility of the homeowner to maintain the sewer line from their home to the road right-of-way.

If you have a sewer back-up and you call the wastewater department, staff will check the sewer main in the road to verify it is flowing properly. If the check indicates a blockage in the main, then JCWSA is responsible to repair it. A flowing sewer main in the road indicates the cause of the home’s back-up is in the homeowner’s line to the road right-of-way. In this case, the homeowner is advised to call a licensed plumbing contractor, as the JCWSA does not perform work on private property.

JCWSA’s Wastewater Department is responsible for the operation of the Middle Oconee Wastewater Treatment Facility and the maintenance of the sewer collection system. Staffed by a dedicated team of licensed operators, this department upholds the highest professional standards while working tirelessly behind the scenes to protect public health and the environment. As the ultimate environmental stewards, our wastewater professionals clean and return millions of gallons of water to the ecosystem, safely, effectively, and fully compliant with all regulatory requirements. Their work is essential to preserving water quality for current and future generations.

Sewer Emergencies